Tag Archives: the cloud

Cloud Ceding

dole center cloud

A representation of The Cloud

cede
verb [trans.]
give up (power or territory)

The Cloud.

Here’s your first clue about what you need to know about the so-called Cloud. They want it, they want you using it, they want you relying on it, and they want you paying for it. And they want it bad.

That’s pretty much all you need to know.

If you need more, consider this. Potentially tens of thousands of Gmail users were affected earlier this week when they lost their emails stored in The Cloud. Google said the outage was caused be a “faulty software update.”

Restoration of lost emails took a bit of extra time because Google had to use an old-fashioned tape backup. It seems that even though several electronic copies of emails are made, they were also wiped out by the glitch. Luckily there were also tape backups that were unaffected by the glitch since they were stored offline.

From the Wall Street Journal:

This is a black eye for companies like Google, which is actively trying to convince businesses and governments to switch their on-premise email systems to online services, which it promotes as less expensive and more reliable. In a blog post a year ago, Google boasted about how its Google Apps customers don’t need to worry about protecting their data. “They get best-in-class disaster recovery for free, no matter their size.”

So what is this so-called “cloud?” Basically it mans your applications and/or data are stored on remote servers on the internet. As opposed to your applications and/or data being stored physically on your own computer.

As with most things in computing (and life) there are pros and cons to the scheme.

The pros include things like accessibility and data security. On the cloud you can access your stuff from most any computer in the world. Want to check your email while at the airport? No problem. Listen to your music library while out of the home? That’s possible, too. And the services that perform these functions usually do things like automatically backup your data, too. They maintain all equipment and perform sofware updates, too.

The cons are not that trivial, despite what they want you to believe. What if your internet connection goes sideways? As long as it’s out you have no access to anything. It is extremely frustrating when I try to access something on the cloud and it doesn’t work. It is a very helpless feeling. Is the problem my computer? The operating system? The browser? The ISP? The internet routing? The application server? Good luck figuring that out. Meanwhile you just sits.

Another con is privacy. Sure, we can trust companies like Google with our emails, but the point is, they have the access. They can literally do what they want. Companies in the cloud have buried in their terms clauses that give them the right to share your data to trusted third parties and “partners.” And every once in a while there are stories in the news about renegade employees with access to data who did something they shouldn’t. Or companies may change policies and do things with our data that we don’t want. Or hackers can get in and steal our information. The larger the database the more attractive the target to hackers.

Recently I’ve been noticing another element of the cloud that has been causing me frustration. This is the distributed nature of most everything on the internet.

When you load a typical web page, what do you see? It might look like a page hosted on your favorite service, like WordPress, but in reality pieces of that page may be served from other locations. Big web sites distribute load to other servers. They might have one server for web pages, another for images, another for applications, and another for databases. The architecture is such that each server may be protected by its own physical firewall. (Depending on the size of the web site.)

It’s also common for cookies and other little applications, like advertising, to be originate from servers that are remote to the page you are viewing.

I actually experienced this yesterday. WordPress pages were working but there was some stange and undefinable problem on the internet that prevented Gravatar images from loading. Some of those distributed remote pieces weren’t working for me.

So when the internet gets goofy, you may only partially be able to surf, and all of the distributed pieces might not work and everything will look wonky.

If I remember correctly, Microsoft was a visionary when it came to the cloud, although I don’t think they called it that back then. What Microsoft wanted was your applications, like Word and Excel, hosted on the internet. No longer would you have to buy and install these applications on your own computer. Instead you’d sign up and use the applications as a service. With a monthly fee, of course. In the end, Microsoft would stand to make a lot more money than by merely having customers pay for a one-time purchase of software.

“Microsoft applications” would then become just another item in your monthly budget. Gas, phone, electric, water, and oh yeah, Microsoft. “Honey? Did we pay the Microsoft Word bill this month, yet?”

Horrors!

Here I am already hip deep in the cloud. In addition to Gmail there is also Google Docs, Dropbox, Toggl and more.

Gmail is a free service. Which begs the question: Who is the “customer?” I bet it’s not you, the humble user. Nope, the true customer of Gmail is the advertisers. They pay the bills. In fact, does Google make any guarantees or warranties at all about the service to the end user? I just read their terms and I couldn’t find anything about. I did notice, however, these little tidbits:

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

IN PARTICULAR, GOOGLE, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.

Source: Google Terms of Service (linked from this page)

Doesn’t that make you feel all warm and fuzzy about trusting the cloud with years of your email data? In other words, Google is saying, “We don’t have to fix anything if we don’t want to.” Sure, this time they will fix the Gmail outage in the name of good public relations. Especially because they want you to buy into the cloud more and more. But what if it was something they couldn’t fix? Google would then say, “Too bad, so sad. What? Didn’t you have a backup? You have gots to have a backup!”

Look now who’s running a TV campaign promoting the cloud? Yep. Microsoft. To bring this back full circle, just remember two things: Who wants this and how bad do they want it?

Isn’t that really all you need to know about how good the cloud will really be for you?

To the cloud!

Friday Night Frights

New YearSomeone tugged on the grand tapestry of the universe and unraveled a thread that led me to be at the Walgreens up the street on a Friday night.

This was not my original post idea for tonight, but when life gives you lemons, you need to pucker the hell up and be sour. It’s time for a little blog improv.

My wife, who apparently is on a quest to find another way to die, had a prescription that needed to be picked up. Otherwise I wouldn’t have been caught dead at such a place on an evening like this.

It all started around New Year’s 2011. My wife already had a hurt shoulder than pains her greatly from time to time. One night we went to bed and everything was fine. When we woke up, somehow she had injured her knee. We’re still stumped about that one. She’s just that talented, I guess. But yeah, that knee injury was bad. Out of the blue she was on crutches and going in for MRIs (which were a friggin’ joke), trying to see an orthopedic surgeon who wouldn’t call her back and interpret her scans, and generally just trying to figure out what the hell was going on.

Then, about three weeks ago, the wife decided she needed to go foraging for organic materials for basket weaving. She likes to weave baskets. Personally I’d rather debug Perl scripts or write compliant HTML, but we all enjoy different things. Naturally, a few days later, she started seeing red splotches on her body. At first we thought they might be a reaction to something we ate. The next morning, however, it was all made clear. She had been visited by the poison oak fairy.

On my wife’s side of the family, poison oak is a deadly force to be reckoned with. Just looking at a picture of it can make them explode in an itchy red mess. Me? I don’t think I’ve ever had it. I guess some people are more susceptible.

My wife’s case was bad. Very bad. It was in and around her eyes, mouth, face, tummy, legs, hands, and, well, suffice it to say a few other choice spots that shall remain unmentionable.

So now my wife was being subjected 24/7 to intense pain and scratchiness on top of her shoulder and knee that were still painful, too.

That led to several more doctor’s visits, missed days from work, and eventually a prescription for a pill known as prednisone (a pill) for poison oak. My wife was told right up front that one of the side effects of the pill is that it can make you “grumpy.” Oh Lord, help me!

I went to WedMD to check out the possible side effects. There it was in black and white. Mood swings. Chronic trouble sleeping. Depression. Delirium. Hallucination. Paranoia. Mental disturbance. Wow. That’s quite the list.

Bonus side effect: “Complete Stoppage of the Heart.” Yeah, that would qualify as a side effect. Personally, I don’t care what medical problem you have. A side effect like that one just might be worse than the problem it’s supposed to allegedly be fixing, eh?

She’s definitely had trouble sleeping since the first of the year. That sure doesn’t help.

So Friday morning we wake up and something new is going on. She’s having trouble breathing and doesn’t feel well. By the time I go to work she’s still in bed so I figure she’s taking the day off. I tiptoe out of the house.

I called at lunchtime to see how see was doing. No answer. Finally later in the afternoon she called me. She had gone in to work at noon and will be going to urgent care when she gets off. Because she’s sick of her doctor who never does jack shit.

Related post: Salubrious Basterds/The doctor will fee you now.

Urgent care told my wife that she had picked up bronchitis and/or pneumonia and likely an infection, probably because the prednisone weakened her system to the point of allowing such things to be able to gain a foothold. That’s just friggin’ pluperfect! Their brilliant plan to deal with this troubling development? Yep. You guessed it! A cocktail of even more prednisone and some antibiotics to knock down the infection. Doctors are so smart!

And that’s the short preface to this post. A post which is actually about how I ended up at a friggin’ Walgreens of all places on a friggin’ Friday night. Gads!

I had to go pick up my wife’s prescription. It takes a damned good reason to get me in that shit hole.

As soon as the glowing building loomed in my field of view I knew I was in for the time of my life. You see, I live in a very small town where they roll up the sidewalks early every evening and all day every Sunday. Places like Walgreens stay upon 24 hours a day, thus become destinations in and of themselves to the indigenous locals who don’t know how to entertain themselves any other way.

I pulled into the parking lot and couldn’t believe my eyes. 8pm on a Friday night and the Walgreens was packed. Who knew?

I parked and tried to make my way to the front door. The sidewalk was teeming with all sorts of miscreants. Yes, once again, I had entered The Cloud. That’s just my way of saying “outdoors where people accumulate and smoke their asses off.” I was swimming through a sea of smoke, holding my breath while walking, trying to make it to the front door.

Vending Machine French Fries in NYMost of the people were conglomerated around the evening’s star attractions: The two shiny and gleaming RedBox video rental machines on the sidewalk near the front door. Jesus Christ, what a clusterfuck! I couldn’t help but wonder to myself, “Who the fuck rents their DVDs from a fucking vending machine?” No doubt if they put a vending machine there that served french fries then these same helpless/hopeless people could also enjoy a hot meal!

I steeled my resolve. My mission was to ingress and egress the scene as fast as humanly possible and then get the hell back home. I was already “feet wet” so there was no turning back.

Inside, I made a beeline to the area for prescriptions. Imagine the layout of the store as a rectangle with the same aspect ratio as a widescreen movie. Label the bottom left corner of that rectangle as “entrance.” Label the top right corner of that rectangle as “prescriptions.” If you drew a line between those two points you’d have a hypotenuse, your optimum shortest distance of travel. If only there weren’t aisles and aisles of shit in between.

The place where you pick up your prescriptions is located in the most remote location in the whole friggin’ store. There can’t be any logical reason for that, right? It has absolutely nothing to do with making you walk by soda and candy bars and cheap plastic toys made in China and all kinds of other friggin’ horseshit, right? I must have hiked 2.3 miles to get to my wife’s prescription all the while exposed to purchasable  goods.

I’ll spare y’all the rest of the details of my visit to Walgreens. I was able to make my escape and somehow return to home base, but it’s all a blur. My debriefing is scheduled at 0800.

I’ve been plotting my wife’s ailments since the first of the year. The trendline has decidedly upwards movement. In fact, if I project that trendline into the future, today should be the first time she’ll add two new problems on the same day. The rate of growth is exponential, so I have that to look forward to.

See you again soon, Walgreens. My old friend.

How’d I do with those lemons? Was I sour?

Dead Blogging: Jury Rigged

Jury summonsMy dream of live blogging from jury duty died today. Since I’m not live blogging, I guess that means this this post-dated post (PDP) is a form of dead blogging. I kinda like the sound of that.

Live blogging is the act of writing, blogging and/or tweeting about events happening in real-time and as they happen.

Therefore, the logical extension of that definition is when real-time blogging is delayed, it must be dead. This is sure to be a hit with procrastinators like me. Blawg ya laterz! Rawr!

Without further ado, here is my dead blogging feed from day one of jury duty:

7:40am – The luxurious juror parking lot is blocks away from the Courthouse. After walking several blocks we finally pass by the lot where the judges, attorneys and staff get to park.

7:45 – Trudging up the steps to the Courthouse. Why do Courthouses always have to be higher than every other building in sight? I think it’s about justice and equality, with the Courthouse being just a bit more “equal” than everywhere else.

7:46 – Four human bodies can’t fit in the doorway at the same time. Noted.

7:47 – Handed a clipboard by a perky and very nice looking – OMFG!!! Turd buckets!!! Look at the size of that fucking form!

7:49 – Trying to write on my lap since no surface is provided.

7:51 – Analyzing the section about what to do if your employer offers jury duty pay. Does not compute. Where’s the checkbox for “The douchenozzle hates freedom?”

7:52 – Trying to grapple with an essay question regarding my feelings towards alcohol. Wondering if I’ll get in trouble for writing, “Hells, yeah!”

8:05 – Wondering if the world would come to an end if orientation actually started on time.

8:08 – Being told by the jury coordinator that today is going to be more “chaotic” than normal and that the room isn’t big enough to hold us all so we’ll have to “snuggle up” with our neighbor. Of course my “neighbor” is already touching me and, for bonus, has a lovely “I just threw up” smell.

8:20 – Jury instructions consist of 30 seconds of useful information and 19 minutes and 30 seconds of trying to convince me to give up the whopping $10 a day I’m earning for going a day without work. The word “donate” is being bandied about. The phrase “cold dead fingers” leaps unbidden to my cerebral cortex. I squirm in my uncomfortable chair and glare at the jury assistant.

8:21 to 8:41 – The video. ‘Nuff said. Can’t … speak … must … hang … on.

8:45 – Here comes da judge! What? A stand up routine? Ok. Perhaps this will be fun after all.

8:47 – Fuck. Now the judge is all serious and shit.

9:00 – The jury assistant is explaining more rules. No phones, no guns, no knives, and, this is a verbatim quote, “no blogging.”

9:01 to 9:06 – More stuff about important juror concerns like parking and weapons.

9:07 – There will be a slight delay as staff disappears to figure out what the hell might happen today. Apparently today is especially wonky.

9:08 – Now we’re being told what restrooms we can use. I want my mommy!

9:09 – They have commenced with the reading of The Long List of Numbers. This, of course, has been scientifically proven to put jurors into an “unbiased” state.

9:15 – What the hell? They didn’t call my number. I’m told I can leave.

9:17 – Sardines swim towards a small opening known as The Door. I hate everyone.

9:19 – Now I know why I hate “The Cloud.” I’m at the rear edge of a human-puffed mushroom cloud. Why am I the only non-smoker in a four-block radius?

9:30 – Finally! I’m safely at someplace where I can relax and have some fun. Work! (Now I know I’m sick.)

4:45 to 4:50pm – Calling the automated hotline. It takes them five whopping minutes to get to my number. I’m on deck for tomorrow.

Stay tuned for more dead blogging entries mere hours and days after they actually happened…