Tag Archives: flight

Guru Comic: Flight Plan

Sentimental Journey


I woke up this morning and watched a video of the space shuttle Atlantis landing for the last time. The shuttle landed at Kennedy Space Center in Cape Canaveral, Florida.

Strangely this event has a big impact on the Taker household. It means there will probably a lot less NASA channel which should translate to less disagreements about programming on the TV. Henceforth our home shall be known as Tranquility Base.

As I listened to the official NASA broadcast, there was a lot of talk about “30 years.” 1981 – 2011. That’s how long the shuttle program flew.

It was all very sentimental. That’s a feeling I can understand. I grew up with the things, too.
Continue reading →

The pursuit of a position in the profession of plane procedures

The most modern facility we've got. Credit: Wikipedia.

Pompous pricks! (Clarification: I’m not talking about the controllers here.)

How y’all feeling about the “friendly” skies right about now? There have only been six or seven incidents of air traffic controllers found sleeping and/or unresponsive on the job this year so far.

It turns out that some controllers are sleepy. And that they sometimes have to work night shifts all by themselves.

It also turns out that current rules require only eight hours of time off between shifts.

Wikipedia says:

A typical work week for a controller is an 8 hour day, 5 days per week.

So, how in the name of Zeus’ butthole do you get to any scenario where you need employees to work shifts only eight hours apart?

Unless it is a veritable emergency, there are only two possibilities. Employees doing dumb ass shift trades and managers incompetence. And the former is subject to manager approval and also an example of incompetence.

As an aside, in my experience, companies just love to treat the word “emergency” as a euphemism for gross incompetence. “What? We failed to schedule enough employees for this shift? What? We incorrectly predicted workload? Fine. This is now an ’emergency’ and we can chuck all the safety rules out the window. It’s ‘mandatory’ time, baby. Do what we say or you’re fired.”

Yes, I actually worked somewhere like that. Fucking dumb asses.

Sorry. I strayed off topic. It is being reported in the media that “some scientists” say that “carefully controlled naps” would help address controller fatigue on the job.

Ray LaHood. Credit: Wikipedia.

Cue the Secretary of Transportation, Republican Ray LaHood. He’s now being quoted all over the media as saying, “On my watch, controllers will not be paid to take naps.”

That sounds nice and hard ass. And it makes a nice sound bite, too.

Of course, that also disregards the input of said “some scientists.”

So what new anti-fatigue rules we will see? The Federal Aviation Administration (FAA) has announced this whopping change. Controllers will now be given nine hours between shifts instead of eight.

Controllers will also be prohibited from switching shifts that would result in less than nine hours between shifts.

You’re shitting me, right? That is the solution? Is this some sort of dumb ass joke?

LaHood’s quote, in more context:

On my watch, controllers will not be paid to take naps. We want to make sure they’re well rested. We want to make (sure) that in the workplace there’s the ability for them to do their job, but we’re not going to pay controllers to be napping. We’re not going to do that.

I’ll bet that “some scientists” are feeling disappointed their input was disregarded.

I might be missing the point, but what the fuck is the difference between eight and nine hours between shifts? Is that going to magically solve this problem?

In addition, FAA “managers” will now working more late-night and early-morning shifts to monitor controllers when they are most likely to be fatigued. What? They didn’t already do this? These poor managers are going to have to give up their banker’s hours? Bloody hell!

So, here’s the deal. I have a solution. It might not be favorite of these so-called “managers” who make the big bucks to make dumb ass decisions, but I’m pretty sure it will work.

Give employees a schedule that doesn’t require them to have only eight (or nine) hours between their fucking shifts.

Try that on for size, LaHood and the FAA.

I’m no scientist, but my theories show that, in general, this will result in controllers being less fatigued.

Call this one a freebie, FAA. I won’t even charge my normal consulting fee.

LandingI used to work for a shithole of a company that would do things like this. (I plan to write about this company much more. There are lots of stories.) Employees were treated like pieces of equipment. Employees were batteries to be used and then discarded. (And this was decades before The Matrix.)

It was routine to be scheduled for a #2 shift followed by a #1 shift. It happened almost every single week. A #2 shift, or the “swing” shift could end anywhere from 11pm to 1am. A #1 shift, or the “day” shift, started bright and early at 6am.

Let’s do the math. That’s five to seven hours between work shifts. And it was just a matter of routine. They didn’t even bother to declare an “emergency.” That’s just the way it was. And these employees worked around loud, heavy machinery, with forklifts zipping around the room often passing within a couple feet of clearance. Fatigue much? Tough shit.

airplane landingThe other thing they did was alternate shift by work week. One week you’d have #2 shifts and the next you’d have #1’s. This wreaked havoc on me. It made me physically ill and I had an extremely hard time getting my sleep.

Don’t forget you’ve got to commute between shifts, too. If you leave only 30 minutes away that’s an hour shot to hell. And, speaking from my experience, I couldn’t just walk in the door, hit the bed, and fall fast asleep. It didn’t work like that. I’d be “wired” after a work shift and would need like an hour to wind down. And the more I knew I needed my sleep, the less I’d actually get.

It was a fucking travesty of justice.

To be fair, most situations that call for only one controller in a tower are on the mid-shift where there is very little air traffic, so the danger is low. Similarly, aircraft land at airports with no control towers at all every single day. So it is generally safe but that’s not the point.

Either way, whether you are a lone ranger air-traffic controller working the night shift by yourself or a lowly grunt working in a production department, you deserve a humane work schedule. There is no reason to allow rules that provide only a minimum of eight or nine hours between work shifts.

TED: Ideas Worth Sharing

“Work-life balance, says Nigel Marsh, is too important to be left in the hands of your employer. At TEDxSydney, Marsh lays out an ideal day balanced between family time, personal time and productivity — and offers some stirring encouragement to make it happen.”

This is my “P” post for the April 2011 “A to Z Blogging Challenge.”

The windshield and the bug

Here’s a little something I’ve been known to say quite often: The public is ugly. What do I mean by this?

Mainly it’s all about attitude. One that encompasses a sense of entitlement with extreme rudeness. We’ve all seen gigantic dill holes strutting around and treating people like shit. From time to time all of us may have even been that dill hole. Why is this?

My personal theory has to do with the school of thought that says “the customer is always right.” What a load of bullshit!!!

Most of us have been stuck in a dead end job at one point or another. And what, above all else, has been beaten into us with a stick? The old school paradigm “the customer is always right.”

This sort of saying is a tool wielded by idiots who think they are “managing” employees just by repeating some meaningless, old, tired, broken down phrase. Sadly these are usually the worst managers of all-time.

The phrase “the customer is always right” was originally coined as an advertising gimmick by Harry Gordon Selfridge, the guy who founded the British department store Selfridges. For more about the phrase and some excellent information debunking it as a way to achieve customer service, please see the excellent article Top 5 reasons why “The Customer Is Always Right” is wrong.

So what do we miserable employees do with this horrible mindset that we’ve had beaten into us for our whole lives? Naturally when we go out in the world we trade in our “employee hat” for our “customer hat,” and then we let the good times roll. We treat every employee we meet just the way we’ve always been treated – like our own personal doormats!

Indeed, sometimes we’re the windshield and sometimes we’re the bug.

Now we have the spectacle of flight attendant Steven Slater and how he recently quit his job in the spotlight. Now there is a guy who simply got fed up with the public and how ugly we can be. This raises an important question: Just how much shit is one supposed to ingest in the interests of keeping one’s job?

An article from CNN floated across my screen today on this very same topic and it got me thinking. Here’s some excerpts from the article:

“I used to be a flight attendant. I left just after 1.5 years on the job. I was tired of not being treated with respect by passengers and management. After all these years, I still remember this kid saying loudly, ‘Here comes the trash lady.’ His father was laughing next to him.”

“The flying public in America is the rudest bunch of people I’ve ever seen. In my short experience, I was cussed out, spit at, had things thrown at me, and [was] threatened with all sorts of violence. The traveling public believes they should be able to ignore rules and do whatever they want and you are a just a slave there just to serve them, that is until the plane crashes then you’re supposed to be their savior.”

They’re preachin’ to the choir! I’ve been saying this all along!

Here’s a video to illustrate the ugly side of “I’m the customer” mindset. Here we see a woman in a drive thru reportedly at 6am and being told she can’t have any Chicken McNuggets. (When you get the munchies I guess you really get the munchies.) All this over fugging nuggets? All I can say is, “Wow!”

If this video gets removed by YouTube, you can also try this link on the New York Daily News. As of my publication deadline it also has the video.

All of this is just more convincing evidence for my upcoming book, Society of Assholes. Look for it in book stores soon if I can convince any employees to actually print the bloody thing. I’ll be the one pooping on them trying to force them to do and care about their insignificant jobs!

Personally I try to live by the Golden Rule. (I hope you were drinking Red Bull as you read this line.) Hopefully that means I’m more windshield than bug. Or is that the other way around?

In closing, please allow me to offer the following thought as both an American worker and customer: I FLING POO!!!

Please enjoy the musical selection that our chef has paired with this article.