Human behavior needs an airlock
In space no one can hear you be a dumbass…
“To every action there is an equal and opposite reaction.”
–Isaac Newton’s Third Law of Motion (loosely paraphrased)
Of course Newton’s Third Law says pretty much diddly squat about human beings!
Let’s say you are in space and you wish to be a dumbass. What is something dumb you might do? Well, you could load yourself into the airlock, forget to bring your spacesuit, then punch the “open the pod bay door” button.
If you ever get the chance, give it a try. I highly recommend it. Don’t forget to document your results! Should be interesting.
The point here, one that is alien to most of us in America these days, is that actions have consequences. Well, they should. But once you involve those frisky humans consequences can become a quite murky thing.
The thing about the airlock example above is: It is absolute. The situation doesn’t allow for compromise, remorse, begging, forgiveness or anything else. There is no higher reality or force with which to lodge your request for something like a second chance. If you punch that button without a suit you will be sucked off into outer space and die. (Some of you might point out that “sucked out” might be a better choice of phrase. I can only say, “To each their own!”)
There’s a wonderful short story that illustrates the concept of choice and consequences when it is absolutely absolute. It’s called The Cold Equations and it was written by Tom Godwin back in 1954. I first encountered it in a book called The Science Fiction Hall of Fame, which is an incredible anthology of science fiction short stories.
Here’s the summary of The Cold Equations from Wikipedia:
A starship makes the rounds of Earth’s colonies, adhering to a schedule from which it cannot deviate. When reports of a fever outbreak on the frontier planet Woden reach the starship, it drops off an Emergency Dispatch Ship, a space vessel of limited range, with a pilot and the serum that will cure them. The pilot discovers a stowaway, an 18-year-old girl named Marilyn who wants to see her brother, a colonist on Woden. The girl believes that she will have to pay a fine, but the situation is far more serious. The ship only has enough fuel for the pilot and his cargo. Her additional mass will cause the ship to run out of fuel before it can land, dooming both the pilot and the sick colonists. The pilot tries frantically to come up with a solution, but there is no way around the “cold equations”; he does not have sufficient fuel. The best he can do is to alter the ship’s course enough to give her a single hour’s reprieve before she must be jettisoned. In that time, she writes letters to her parents and her brother, talks with the pilot about death and, in the last few minutes, is able to speak with her brother on the radio, allowing them to say their goodbyes. When the horizon of the planet breaks up the radio contact, the girl enters the airlock and is ejected into space.
Now that is the kind of consequence I’m talkin’ about!
That sort of thing, however, is totally and utterly alien in the world of human behavior. In the vast majority of cases boorish human behavior goes completely unpunished and unchecked. There are, in these cases, absolutely no “consequences.”
In some cases, a person may actually be held partially accountable for their actions. (I consider this outcome exceedingly rare.) You’ve heard the expression, “It is easier to ask for forgiveness than permission.” That is this concept in a nutshell. Whine, beg, show remorse, make deals, pray, etc. Do whatever it takes to slither off the hook either complete or partially.
I find myself thinking a lot about this concept after a friggin’ asshole who wouldn’t obey the rules on an aircraft became the straw on some camel’s back. The “camel” will be dealt with by our system, but what about the “straw?”
When has an airline passenger ever faced “consequences” for the behavior we saw in this incident? I’ll bet it’s more rare than me winning the lotto. (Or almost as rare as me buying a lotto ticket.) Does anyone who disobeys the “remain sitting” rule ever get punished? Banned from the airline? Do they even get a stern look from airline management?
Take a look at the world around you. How often can you see the airlock on human behavior being overridden by indifference, injustice or deliberate unfairness? And what are the consequences of never having actual consequences? Is a society totally devoid of civility the ultimate result?
The windshield and the bug
Here’s a little something I’ve been known to say quite often: The public is ugly. What do I mean by this?
Mainly it’s all about attitude. One that encompasses a sense of entitlement with extreme rudeness. We’ve all seen gigantic dill holes strutting around and treating people like shit. From time to time all of us may have even been that dill hole. Why is this?
My personal theory has to do with the school of thought that says “the customer is always right.” What a load of bullshit!!!
Most of us have been stuck in a dead end job at one point or another. And what, above all else, has been beaten into us with a stick? The old school paradigm “the customer is always right.”
This sort of saying is a tool wielded by idiots who think they are “managing” employees just by repeating some meaningless, old, tired, broken down phrase. Sadly these are usually the worst managers of all-time.
The phrase “the customer is always right” was originally coined as an advertising gimmick by Harry Gordon Selfridge, the guy who founded the British department store Selfridges. For more about the phrase and some excellent information debunking it as a way to achieve customer service, please see the excellent article Top 5 reasons why “The Customer Is Always Right” is wrong.
So what do we miserable employees do with this horrible mindset that we’ve had beaten into us for our whole lives? Naturally when we go out in the world we trade in our “employee hat” for our “customer hat,” and then we let the good times roll. We treat every employee we meet just the way we’ve always been treated – like our own personal doormats!
Indeed, sometimes we’re the windshield and sometimes we’re the bug.
Now we have the spectacle of flight attendant Steven Slater and how he recently quit his job in the spotlight. Now there is a guy who simply got fed up with the public and how ugly we can be. This raises an important question: Just how much shit is one supposed to ingest in the interests of keeping one’s job?
An article from CNN floated across my screen today on this very same topic and it got me thinking. Here’s some excerpts from the article:
“I used to be a flight attendant. I left just after 1.5 years on the job. I was tired of not being treated with respect by passengers and management. After all these years, I still remember this kid saying loudly, ‘Here comes the trash lady.’ His father was laughing next to him.”
“The flying public in America is the rudest bunch of people I’ve ever seen. In my short experience, I was cussed out, spit at, had things thrown at me, and [was] threatened with all sorts of violence. The traveling public believes they should be able to ignore rules and do whatever they want and you are a just a slave there just to serve them, that is until the plane crashes then you’re supposed to be their savior.”
They’re preachin’ to the choir! I’ve been saying this all along!
Here’s a video to illustrate the ugly side of “I’m the customer” mindset. Here we see a woman in a drive thru reportedly at 6am and being told she can’t have any Chicken McNuggets. (When you get the munchies I guess you really get the munchies.) All this over fugging nuggets? All I can say is, “Wow!”
If this video gets removed by YouTube, you can also try this link on the New York Daily News. As of my publication deadline it also has the video.
All of this is just more convincing evidence for my upcoming book, Society of Assholes. Look for it in book stores soon if I can convince any employees to actually print the bloody thing. I’ll be the one pooping on them trying to force them to do and care about their insignificant jobs!
Personally I try to live by the Golden Rule. (I hope you were drinking Red Bull as you read this line.) Hopefully that means I’m more windshield than bug. Or is that the other way around?
In closing, please allow me to offer the following thought as both an American worker and customer: I FLING POO!!!
Please enjoy the musical selection that our chef has paired with this article.