Daily Archives: August 6th, 2010

Me make oops

I slipped up

Uh oh. Apparently I went and did something good. Dammit. Even the best of us can still make mistakes.

I think I’ve mentioned in the past that I used to be involved in Relay For Life, a fund raising arm of the American Cancer Society. I got into it after my dad died of cancer and I bumped into a friend who was running our local event.

My dad smoked his entire life. So did my mom. Fun childhood for me, yeah! My dad would also “breakfast” by swigging directly out of a bottle of Black Velvet to start the day. Cancer wasn’t exactly the biggest shocker ever in his case.

After his diagnosis my dad approached the American Cancer Society. Apparently whatever happened didn’t go well. My dad specifically told me, “I don’t want anything going to ACS in my memory.”

Still, I did go on to do the Relay For Life thing and my dad was a big part of the reason why. I figured he’ll just have to live with it.

Meanwhile, at work, while being forced to answer phones against my will, I happened to take a customer phone call the other day. This woman was untrusting. “How do I know if I give you my money you’ll send me anything?” LOL! Love it! Bottom line is you don’t. There are no guarantees. But even though this is a shithole the employees still care too damn much and actually do a good job. You are buying a piece of crap but at least you’ll actually receive it. We don’t lie, cheat and steal quite that much.

So in the end I convinced her to make the leap of faith and trust us with her $30 USD. ­čÖé

During the discussion she mentioned she had cancer. I talked to her about Relay For Life, which she had never heard about. So after I was off the phone, I took a minute to drop her a link to the official RFL web site which includes a function to locate her local event. I told her how RFL is an event where teams commit to walking around a track for 24 hours. The opening lap is for those fighting cancer and those who have survived cancer. It is very moving and I had tears in my eyes at the last one I attended. In the evening there is the Luminaria ceremony where people decorate bags for loved ones with cancer or in memoriam. These bags a lit and placed around the track while the names of everyone being honored are read out loud. My wife made a luminaria bag for my dad with little airplanes (he loved to fly) and it was pretty emotional.

I actually haven’t done RFL for a couple years now due to our local event getting all political and nasty, but that’s another story.

Anyway, so I talked this lady into a sale and thought it would be nice to turn her on to RFL. In my experience some people with cancer won’t go, and I try not to pressure, but I at least wanted her to know.

Here is the email I received in response:

Dear Tom,

When I opened this email it brought tears to my eyes. Above and beyond is all I can say. I’m going to attend the first one that I am able too, and will think of you as I am walking. Not to sound like your mother, but I must say she must be exceptionally proud of you. I know that we have never met, yet I felt a very special warmth in your tone yesterday.

Thank you again for caring.

With much respect,

Amy

Yikes! I hate answering phones and talking to customers. How in the hell did something like this happen? “Warmth” in my “tone?” That’s impossible!!!

We’re supposed to forward all “testimonial” style emails to the boss but I’m not giving this one up. No way no how. I do not want my boss knowing something like this no matter what. This could really damage my career!