Charter, oh Charter! How do I hate thee? Let me count the ways.

It’s always high drama with Charter and has been for years. I can say with conviction and gusto that Charter Communications is the worst company I’ve ever had the misfortune of dealing with. Bar none.

The most recent fiasco involves Charter Quick Pay or ePay or whatever they’re calling it this week. I used Quick Pay and it said my payment was accepted. Then I waited. And waited some more. Day after day the payment never showed up on either Charter’s web site or my bank statement. Finally I gave in and made the call I was dreading to find out what went wrong.

Cue the employee with an accent…

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